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These policies below are a standard direction helping AdonLead stables our service qualities to all customers. According to these policies, each customer is supposes as "had read" and "had accepted to follow these rules". If any issue happens regarding to these policies, we will not accept any legal dispute and / or any personal exception from customer.
1. Legal Payment: all customers must use a legal payment source in order to purchase any service on the system. If is there any Fraud payment issue, we will provide the IP Address, information, and all personal details etc… of the related user to the Interpol.
2. Late Fee: all customers are response to make payment in time. Reminder invoice email will be sent 3 times before the due date. Late fee will be applied in addition to the main invoice for late payment.
3. Refund: to qualify for a refund, a customer must have a service with minimum period of 12 months and the purchasing date is not more than 48 hours (Domain services) or 28 days (Hosting services). For a qualified refund, the main purchase amount may be deducted by official setup charge. The setup fine will be $3.00 minimum (Make sure you are satisfied by the free service before making any purchase!). Refunding process may take up to 7 business days to complete, depends on the payment system. There is no refund for Suspended or Terminated Service.